Terms of service

TERMS OF SERVICE

Stupendous Clothing
Website: https://stupendousthings.co.za
Last updated: 13 October 2026

1. Overview

Welcome to Stupendous. Throughout these Terms of Service, the terms “we”, “us”, and “our” refer to Stupendous.

Stupendous operates this online store and website, including all related information, content, features, products, and services, to provide customers with a convenient shopping experience.

By accessing our website or purchasing from us, you agree to these Terms of Service and any policies referenced in them. If you do not agree with these terms, please do not use our website.

These terms are subject to applicable South African law and do not limit any consumer rights that cannot legally be excluded.

2. Eligibility and Use of Our Website

By using this website, you confirm that you are legally permitted to enter into a binding agreement under applicable law, or that you have the necessary consent from a parent or legal guardian where required.

You agree to use our website for lawful purposes only. You must not use the website in a way that violates applicable laws, infringes another person's rights, disrupts the website, or interferes with other customers' use of our services.

We reserve the right to take reasonable steps to address misuse of our website, subject to applicable law.

3. Products and Product Information

Stupendous offers unisex clothing and related fashion products.

We make reasonable efforts to display product descriptions, images, colours, sizes, prices, and other product details accurately. However, actual colours may vary slightly depending on your screen settings, lighting, and device.

Product images are intended to represent the products as accurately as reasonably possible. Minor variations in appearance may occur.

Product availability is subject to stock levels. We reserve the right to discontinue products, update descriptions, or limit quantities where reasonably necessary, subject to applicable law and any orders already accepted.

4. Prices and Payments

All prices displayed on our website are stated in South African rand (ZAR), unless otherwise indicated.

Prices, promotions, and product availability may change without prior notice. Any changes will not affect an order that has already been accepted, except where a correction or adjustment is permitted by law.

Payment must be completed using a payment method made available at checkout. Your order may not be processed until payment has been authorised or confirmed.

We reserve the right to investigate suspected fraudulent transactions and take appropriate action in accordance with applicable law.

Any delivery fees, applicable taxes, or additional charges will be displayed during checkout where required.

5. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products.

An order confirmation email acknowledges that we have received your order but does not necessarily mean the order has been finally accepted or dispatched.

We reserve the right to contact you regarding an order, correct genuine errors, or decline or cancel an order where legally justified, including in cases of suspected fraud, incorrect pricing caused by an evident error, or product unavailability.

If payment has been received for an order that we cancel, we will arrange an appropriate refund in accordance with applicable law.

We will not use this section to avoid fulfilling valid orders without a lawful reason.

6. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframes communicated during checkout or through our delivery information.

Delivery times are estimates and may be affected by courier operations, public holidays, weather, incorrect address information, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery details and ensuring that someone can receive the parcel where required.

If a delivery is delayed, lost, or otherwise problematic, please contact us using the contact details published on our website. We will work with you and the relevant delivery provider to investigate the issue.

Nothing in this section removes any rights you may have under applicable consumer protection law.

7. Returns, Exchanges, and Refunds

Our Returns and Refunds Policy explains how we handle return requests, exchanges, faulty products, incorrect orders, and refunds.

Please review that policy before making a purchase.

All returns, exchanges, and refunds are subject to our published policy and applicable South African consumer protection law. Where the law grants a right to a repair, replacement, refund, or cancellation, these Terms of Service do not remove that right.

8. Intellectual Property

All content on this website, including the Stupendous name, tree logo, brand designs, product photography, graphics, text, and other original materials, is owned by or licensed to Stupendous unless otherwise indicated.

You may not reproduce, distribute, modify, commercially exploit, or use our branding or content without prior written permission, except where permitted by law.

Unauthorised use of our intellectual property may result in appropriate legal action.

9. Customer Information and Privacy

When you place an order or use our website, we may collect and process information necessary to operate the store, fulfil orders, process payments, communicate with customers, and provide support.

Our handling of personal information is explained in our Privacy Policy.

We aim to handle personal information in accordance with applicable South African data protection laws, including the Protection of Personal Information Act 4 of 2013 (POPIA).

By using our website, you acknowledge that personal information will be processed as described in the applicable Privacy Policy and as otherwise permitted by law.

10. Third-Party Services and Links

Our website may use third-party services, including payment providers, courier companies, and other service providers, to operate the store and fulfil orders.

Third-party websites and services may be subject to their own terms and privacy policies. We are not responsible for independent third-party websites or services to the extent permitted by law.

However, this does not remove any responsibility that applicable law places on Stupendous for the products or services we provide.

11. Prohibited Activities

You may not use our website to:

  • Engage in unlawful, fraudulent, or deceptive activity.

  • Submit false order, payment, or customer information.

  • Attempt to gain unauthorised access to our website, systems, or customer information.

  • Upload or transmit malicious software.

  • Copy or misuse our brand assets, content, or product designs in violation of applicable rights.

  • Interfere with the website's security or normal operation.

We may take reasonable action to protect our business, website, and customers against such activities, subject to applicable law.

12. Disclaimer and Limitation of Liability

We aim to keep our website accurate, secure, and accessible. However, we do not guarantee uninterrupted access or that the website will always be free from technical errors.

To the extent permitted by law, Stupendous will not be liable for indirect or consequential losses arising from the use of our website where such liability may lawfully be excluded.

Nothing in these terms excludes or limits liability for fraud, intentional misconduct, or any liability or consumer rights that cannot legally be excluded or limited under South African law.

13. Indemnification

To the extent permitted by law, you agree to be responsible for losses or reasonable costs directly arising from your unlawful misuse of our website or your violation of these terms.

This provision does not require you to indemnify Stupendous for our own unlawful conduct, negligence where liability cannot be excluded, or obligations imposed on us by applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, or legal obligations.

The latest version will be published on this page with its updated date. Changes will apply from the date stated in the revised terms, subject to applicable law.

Your continued use of the website after an update does not remove any rights you may have under applicable law.

15. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any dispute will be dealt with by a competent South African court or other appropriate dispute-resolution body, subject to applicable consumer protection legislation.

16. Contact Information

If you have any questions about these Terms of Service, your order, or our online store, please contact Stupendous using the contact details published on our website.

Website: https://stupendousthings.co.za

Stupendous — Wear Your Greatness.